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Post by chris99 on Jan 26, 2017 13:53:29 GMT
I bought an MPV 7100 used and it is overcharging the battery. I would imagine that the voltage regulator is bad. Is there a way to purchase parts such as this? From what I read, this was a common issue for the older models. Thanks for any assistance.
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Post by chris99 on Jan 31, 2017 19:52:27 GMT
I called the number on their website and ordered the part. Really easy and I guess I should have gone there first. They answered immediately and processed my order for the part quickly. Wow I am so pleased with the customer support!
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Post by bananastan on May 25, 2017 16:49:17 GMT
You were exceptionally lucky! What in a couple of months things can really change! Try calling/emailing them now! I'm stuck with a 2016 Raven MPV 7100 that is totally dead! No customer/tech service anymore! All dealers and service centers I've called, no longer do business with Raven America/Denver Global! I'm in the process of filing a consumer complaint with the Mass Attorney General's office! I've already filed a complaint with Amazon/Chas Visa! Maybe we all should file a Class Action suit against them. Ironically, they still make Predator generators for Harbor Freight!
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denny
Junior Member
Posts: 99 
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Post by denny on May 26, 2017 18:34:17 GMT
I am in a similar situation, mine runs badly and is pumping out oil..Six weeks now. I am calling support every other day, seems a replacement unit is "on the trailer" to be delivered but still waiting.
new unit delivered Friday June 2nd. Seems to be a lot better machine, still a 2015 model.
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Post by crawford on Jun 7, 2017 17:54:18 GMT
which battery's are you saying are over charging?
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Post by driftergal on May 8, 2018 14:07:51 GMT
Maybe we all should file a Class Action suit against them
Id love to be part of a class action law suit. $4500 is a lot to pay for one season of trouble free mowing.
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Post by crawford on May 13, 2018 0:36:50 GMT
class action means lawyers get 90 % and you my get 10 % if that LOL
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Post by dennis knapp on Jul 12, 2018 17:57:20 GMT
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Post by David W. on Jul 14, 2018 1:06:25 GMT
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Post by David W. on Jul 14, 2018 1:08:43 GMT
So what do we do now. I have one that is not moving. Engine runs, blades turn, no power to move. Anyone want to buy a spare? |
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denny
Junior Member
Posts: 99
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Post by denny on Jul 14, 2018 1:49:46 GMT
Thank you Dennis for this link. Extremely valuable considering the DGP situation. |
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Post by Dennis Knapp on Jul 17, 2018 20:17:19 GMT
I called EWI power looking for a drive motor controller. They said they have a lot of parts in stock, but not the DMC.
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